This page gives customers a clear view of DukaTrack service health across ERP, POS, inventory, payments, mobile access, APIs, and cloud infrastructure.
Current overview
If your team is affected but this page does not show an incident, please contact support with your business name, branch, device, and what you are seeing.
Status
Operational
Incident feed
Manual updates
Support
info@dukatrack.com
Last page update
July 11, 2026
Service health
DukaTrack supports daily sales, stock control, payments, customer records, credit balances, and reports. We group status by the workflows customers care about most.
DukaTrack ERP and admin workspace
Checkout, receipts, discounts, and daily sales
Stock updates, transfers, warehouses, and branch records
CRM, wholesale accounts, balances, and follow-ups
Mobile money, payment records, messaging, and connected tools
Phone and tablet workflows for supported users
Authentication, data sync, permissions, and platform services
Hosting, storage, backup, and monitoring layers
How we communicate
This page may not be a live automated feed. For urgent business impact, contact support directly so our team can check your account, branch, network, device, and service logs.
We monitor platform availability, errors, performance, and service health.
Planned maintenance is scheduled carefully and communicated where practical.
Incidents are investigated, prioritized, and handled based on business impact.
Customers should contact support if their store, branch, payment, or device behaves differently from the status shown here.
Status meanings
The service is working normally.
The service works, but some users may notice slowness or partial impact.
A service is unavailable or materially affected for some customers.
Planned work is in progress or scheduled.
Need help now?
Include your business name, branch, user phone/email, affected feature, screenshots if available, and the time the issue started.