DukaTrack security
DukaTrack handles sales, stock, wholesale, credit customers, payments, accounts, staff, branches, and reports. Security is built around that reality: keep records protected, limit access, and help owners stay in control.
Security posture
Encrypted connections
Role-based access
Cloud backups
Activity visibility
ERP + POS
protected workflows
Branches
controlled access
Cloud
backup ready
What we protect
For DukaTrack, security is not only about passwords. It is about protecting the records that decide cash flow, stock accuracy, customer debt, staff accountability, and management decisions.
POS sales, receipts, payment records, refunds, discounts, and daily till activity are handled with controlled access and clear records.
Inventory, transfers, stock takes, expiry records, warehouses, and branch activity stay connected so teams work from trusted data.
Customer profiles, wholesale orders, credit sales, balances, and follow-ups are protected because they carry real business value.
Invoices, expenses, tax records, accounting summaries, and performance reports are treated as sensitive business records.
Security layers
Your team should move fast without opening the door to avoidable risk. DukaTrack combines account controls, permissions, records, cloud reliability, and monitoring into the platform experience.
Staff accounts are separated by user, making it easier to know who did what and reduce shared-password habits.
Owners can limit what cashiers, store managers, accountants, and branch teams can view or change.
Data moving between your device and DukaTrack is protected through encrypted connections.
Important business actions leave records that help owners review activity, investigate mistakes, and keep teams accountable.
Cloud storage and backup processes help reduce the risk of losing records because of a damaged device or local machine.
We watch platform reliability and unusual behavior so issues can be investigated and handled quickly.
Operational trust
Whether you run one outlet, a warehouse, retail branches, or wholesale accounts, security must be easy to apply. The best controls are the ones your team can actually use every day.
Separate accounts help show who sold, discounted, refunded, transferred stock, or updated customer balances.
Owners and managers can review records instead of depending only on verbal updates or manual books.
Teams can be organized by location and role so information is not exposed wider than necessary.
Unusual stock movements, credit balances, refunds, and cash gaps are easier to spot when records are connected.
Data lifecycle
Security is a journey through the whole workflow, not one feature hidden in settings.
Sales, stock edits, branch transfers, invoices, and credit updates are tied to a workflow instead of loose paper notes.
The platform is designed so business records are not sent as plain, exposed information across the network.
Role-based permissions help reduce accidental changes and sensitive data exposure inside the business.
Reports and activity records help teams find gaps, follow up credit customers, and reconcile the day with more confidence.
If a phone, tablet, or computer fails, your business is not forced to rely on that one device as the only source of truth.
Shared responsibility
Secure platform architecture and encrypted connections
Access controls, account separation, and permission workflows
Reliable cloud hosting, backups, monitoring, and incident review
Clear privacy practices and responsible handling of customer data
Use strong passwords and avoid sharing staff accounts
Give each staff member only the permissions they need
Remove access quickly when an employee leaves
Review sales, stock, credit, and cash reports regularly
Questions owners ask
Your business owns the records it puts into DukaTrack. We use that data to provide the service, support your team, improve reliability, and meet legal obligations.
No. DukaTrack is built around roles and permissions, so owners can separate cashier, manager, finance, warehouse, and admin responsibilities.
Because DukaTrack is cloud-based, the device should not be treated as the only storage point. Remove that user access, sign in from another device, and keep working.
Send the details to info@dukatrack.com with enough information for our team to reproduce or investigate the issue.
Vulnerability reporting
Tell us quickly. Include the page, account context, screenshots if available, and the steps to reproduce the issue. We review security reports with priority.