Question 1

What is Duka Track?

Accepted Answer

Duka Track is an all-in-one cloud-based POS, ERP, and accounting software built for retail, wholesale, and service businesses in Kenya and across Africa. It offers inventory management, sales analytics, invoicing, multi-branch operations, staff management, and M-Pesa integration.

Question 2

How much does Duka Track cost?

Accepted Answer

Duka Track offers three pricing plans: Starter at KES 3,000/month for small businesses, Growth at KES 5,000/month for growing businesses, and Enterprise at KES 8,500/month for large-scale operations with unlimited branches and premium support.

Question 3

Does Duka Track support M-Pesa payments?

Accepted Answer

Yes, Duka Track fully integrates with M-Pesa for seamless mobile money transactions. Businesses can accept M-Pesa payments directly at the point of sale and track all payment records in real time.

Question 4

Can Duka Track manage multiple branches?

Accepted Answer

Yes, Duka Track supports multi-branch management allowing business owners to monitor inventory, sales, and staff performance across all their locations from a single cloud-based dashboard.

Question 5

What types of businesses use Duka Track?

Accepted Answer

Duka Track is used by a wide range of businesses including retail shops, pharmacies, supermarkets, cosmetics stores, restaurants, salons, barbershops, fashion boutiques, hardware stores, water refill businesses, and wholesale distributors across Kenya.